Privacy Policy

Data We Collect

• Account data such as email address, authentication metadata, and workspace linkage.
• Inbox and mail metadata required to deliver, route, and display messages.
• Operational logs, API usage, and diagnostics needed for reliability and abuse prevention.
• Billing and payment status metadata for paid plans.

How We Use Data

• Provide inbox operations, code extraction workflows, and message history.
• Authenticate operators and secure account and inbox access.
• Monitor service health, prevent misuse, and improve product reliability.
• Support billing, compliance, and customer support workflows.

Sharing and Processors

Dispatch uses infrastructure and payment subprocessors to run the service. We do not sell personal information. We may disclose data when required by law or to enforce service security and abuse controls.

Retention and Security

We retain data for as long as needed to provide the service, resolve incidents, and satisfy legal obligations. Dispatch applies reasonable technical and organizational safeguards, but no internet system is risk-free.

Your Choices

You can request account-related privacy actions through your onboarding/support thread. We may require verification before completing requests.

Contact

For privacy questions, contact the Dispatch team through your active support or onboarding channel.